Nearly twenty years in quality management before touching a line of Apex. Precision isn't a personality trait I picked up doing this work, it's the discipline the work had to fit into.

Finished top 10 in the 2016 Excel World Championship for Canada, the kind of result that only comes from catching the detail everyone else skips. That same instinct is why "it looks right" has never been good enough for me, and why I check things twice before calling them done.

Holds Salesforce Agentforce Specialist and Platform Administrator certifications, plus Anthropic's AI Fluency Framework & Foundations. Uses agentic AI daily to move faster, never as a substitute for actually verifying the work.

The point isn't the credentials. It's that quality control isn't a step added at the end, it's how the work gets done from the first line, and I've been doing it long enough to know which tool actually earns its place. Point at the door. I come in with the key.